You must, therefore, try to recover your account through the methods provided on the Yahoo site. When you see this message, you'll need to choose whether you want to verify using your phone or alternate email address. I lost my old phone and I gotta new phone. So I changed the password, and that didn't work. I may have to forward my yahoo mail through another email account until it is resolved. We tried deleting the account several times and troubleshooting all of the other settings.
Log in to your alternate email account or check your mobile phone for a text message from Yahoo. If you can receive text messages to the number listed, click Yes, text me an Account Key. Accounts that have had absolutely no activity in the past 12 months are at risk of being deleted. Hi jhplak325, Your issue has been escalated to a Verizon agent. Hence account recovery is absolutely impossible and there is no way around it. The app is optimized to work with Yahoo mail accounts.
At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Then I selected to allow allow apps that use less secure sign-in. The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using the Password Helper tool. Use that address as a way to prove your identity with Yahoo! When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. It does not recognize the new password and keeps looping me back to Verizon for unlocking and changing password again.
A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. I have been having exactly the same problem since this morning Can access yahoo through outlook, desktop but not through my iphone, get exactly the same messages about incorrect password and the apple. You will probably find a 'Help' section when you are trying to log in too, so go there. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address. Hello , We know how important staying connected is, and know that e-mails play a huge part in this! I was getting messages saying my password wasn't recognized. Please keep all correspondence regarding your issue in the private support portal. Its goal is to avoid the use of a password, which is replace by an authentication made with the mobile app.
I am having this problem as well. I call Yahoo and they said it's not them it's Apple and were quite rude about it. Enter and confirm your new password. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. It redirects me to the Verizon site to reset password, but again when I use this new password to login on yahoo mail it does not work. So I suspect it is some issue between the Apple Mail app and Yahoo.
Yahoo was similar except it took only slightly less time for Yahoo to get back to me. I deleted Yahoo, powercycled the phone and re-added it again, no success. My situation: - I have a paid yahoo email account - don't have anything but letters and numbers in my password - original not jailbroken iphone 4, and have not changed my password on yahoo email since months ago. Try to access Any help categories and you will be able to sort it out. Any idea what's going on? Enter the verification code that Yahoo sent to you in the email, then click Submit.
I called Apple they said it's not their issue and to call Yahoo. It may have been entered for you. Follow the step-by-step instructions to recover your account information. Before the agent can begin assisting you, they will need to collect further information from you. For your security, Yahoo imposes a time limit on these instructions. Have you been able to log-in from a computer? I put that in and it worked. I was able to sign in to my Yahoo email account through my desktop, but could not access the account through the mobile site or through the mail app on the iPhone.
Enter the code to access your account. I made a change that I picked up from another member on the board: This is how I just fixed the problem, at least for now. Please report if you get a resolution to the problem. Enter the Account Key that Yahoo sent in the field provided, then click Verify. You'll need to know your current password in order to change it to something else.
For further information, click this. I suspect it's a Yahoo issue. I tried to send a test email anyways and I was successfully able to send a test email to my own email account and a second account. I'm having the same problem. I then deselected two stage verification on yahoo and it now just works fine. Thank you for your assistance. You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. I hope this is an issue they resolve quickly. To ensure you know when they have responded to you, you may subscribe to the case. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Depending on the option you've selected, Yahoo will send an Account Key to your phone or email. I retested my iPhone Mail, I cannot see anything in my Inbox.